Refund and Returns Policy

Returns Policy We want you to love your purchase, but if something’s not quite right, here’s what to do.

Returns We accept returns on physical items within 14 days of delivery. To be eligible, your item must be unused and in the same condition you received it. Please email us at [your email] to start a return—we’ll provide you with the address and next steps.

Buyers are responsible for return postage unless the item arrived damaged or we made an error.

Exceptions Because our pieces are made to order or personalised, we can’t accept returns on custom items unless they arrive damaged.

Refunds Once we receive and inspect your returned item, we’ll issue a refund within 5 business days to your original payment method.

Digital Downloads All digital downloads are final sale—no returns or refunds on these.